1. Introduction

These Terms and Conditions (Terms) govern your use of the First Care College website and services.

By accessing or using our website, purchasing courses, or engaging with our consultancy services, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use our services.

2. About Us

First Care College is a training and consultancy provider specialising in health and social care.

The platform is operated by First Care Global Ltd, providing CPD courses, professional training, and consultancy services.

Contact: Admin@firstcarecollege.com

Email: Admin@firstcarecollege.com

3. Services

We provide the following services:

  • CPD (Continuing Professional Development) courses
  • Online training programmes
  • Consultancy services for care sector organisations
  • Compliance and workforce development support

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

4. Eligibility

You must be at least 18 years old to use our services.

By using this website, you confirm that all information provided is accurate and complete.

5. User Accounts

To access certain features, you may be required to create an account.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

We reserve the right to suspend or terminate accounts if misuse or fraudulent activity is suspected.

6. Course Enrolment

By enrolling in a course, you agree to:

  • Provide accurate registration information
  • Complete payments (if applicable)
  • Use course materials for personal or organisational learning only

Access to courses may be time-limited or lifetime depending on the specific course offering.

7. Payments & Pricing

All prices are listed in GBP (£) unless stated otherwise.

Payments must be completed before access to paid courses or services is granted.

We reserve the right to change pricing at any time. However, changes will not affect existing purchases.

8. Refund Policy

Refunds may be offered at our discretion.

Generally:

  • Refunds are not provided once a course has been accessed or completed
  • Consultancy services are non-refundable once delivered

For refund requests, please contact: Admin@firstcarecollege.com

9. Certificates

Certificates are issued upon successful completion of courses.

Certificates are provided digitally and may include a unique verification ID.

We reserve the right to revoke certificates in cases of misuse or fraudulent activity.

10. Consultancy Services

Our consultancy services provide guidance and support based on industry standards and experience.

We do not guarantee specific regulatory outcomes (e.g., CQC ratings), as outcomes depend on multiple factors beyond our control.

Clients remain responsible for final implementation and compliance.

11. Intellectual Property

All content on this website, including courses, materials, logos, and branding, is the property of First Care College or its licensors.

You may not:

  • Copy, reproduce, or distribute content
  • Resell course materials
  • Use content for commercial purposes without permission

12. Acceptable Use

You agree not to:

  • Use the platform for unlawful purposes
  • Attempt to gain unauthorised access
  • Disrupt or damage the platform

Violation of these terms may result in account suspension or legal action.

13. Limitation of Liability

We are not liable for:

  • Any indirect or consequential losses
  • Business interruption
  • Loss of data or revenue

Our services are provided as is without warranties of any kind.

14. Privacy & Data Protection

We process personal data in accordance with UK GDPR and our Privacy Policy

By using our services, you consent to such processing.

15. Third-Party Services

We may use third-party providers (e.g., payment gateways, analytics tools).

We are not responsible for the policies or actions of third-party services.

16. Termination

We reserve the right to suspend or terminate your access at any time if you breach these Terms.

17. Changes to Terms

We may update these Terms from time to time.

Continued use of the website after changes constitutes acceptance of the revised Terms.

18. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the jurisdiction of UK courts.

19. Contact Us

If you have any questions about these Terms:

Email: Admin@firstcarecollege.com

Website: www.firstcarecollege.com